This topic contains 4 replies, has 2 voices, and was last updated by  [email protected] 2 weeks, 4 days ago.

menu update issue

  • hi,

    1. I can’t update the menu. when I click on Save Menu, it goes into a loop and throw 504 Gateway Time-out error. Can you please advise?

    I am using Theme 1.0.7 version.
    Wordpress 4.9.9

    2. You guys did some custom paid work last time. I wonder if i can go ahead with updating both wordpress and theme with the latest.

    Thanks

    Leetheme

    Hi,

    Have a nice day!
    Please send us your admin site informations.
    We will check it for you.

    P/s: Remember switch your reply to the Private status.

    Regards,

    This reply has been marked as private.
    Leetheme

    Hi,

    – We’ve checked on your site and there is the conflicting plugin need to deactivate to resolve the menu issue. This is the WP Fastest Cache plugin. Please deactivate it.
    – We recommend you should use this current WordPress and WooCommerce version and don’t update the latest version to avoid the unnecessary conflicts.

    We hope this helps!

    Regards,

    Hi Thanks for the answer.
    i was just wondering how come this very famous plugin is not compatible with your theme like all other themes.
    Regards,

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