Google analytics is not receiving e-commerce conversions. All settings have been checked by an external company already. Via a support ticket to WP Monsterinsights we found that in the theme file /woocommerce/content-product.php there is a hook missing. It is “woocommerce_before_shop_loop_item” which is preventing MonsterInsights from properly tracking Product views. It’s commented out in /woocommerce/content-product.php in the theme.
Is this for a specific reason?
Now the “woocommerce_before_shop_loop_item” may not be the cause for us not receiving e-commerce conversions. Is this a know issue for the theme?
Gertjan van den Berg
Hi Gertjan van den Berg,
The theme inhertied from the WooCommerce base. There are some WooCommerce template customizations to compatible with the theme design.
You also edit any WooCommerce template files to fit your demand as you want and the woocommerce_before_shop_loop_item hook is one of them.
We hope you can get it.
You must be logged in to reply to this topic.